Introduction of e-CODEX capabilities in all around Europe
We share with our readers e-Justice solution called e-CODEX. This IT solutions is on the development stage, but some functionalities are already operating. If you need [...]
European Payment Order Passed by Dutch Court Obligated Well-known Software Seller to Return Money For the Consumer
EuroClaim successfully assisted a client in getting back money paid for the digital software. The client reached EuroClaim and explained that after the digital software [...]
Travel Agency Was Obliged To Return Money
We see the increasing tendency that travel agencies are not letting to change travel dates for flexible flight ticket holders. For example, the consumer acquires [...]
Problems with means of communication with German and Spanish courts
Article 4, paragraph 1 of Regulation (EC) No 861/2007 of the European Parliament and of the Council of 11 July 2007 establishing a European Small [...]
Successfully defended the right to get the refund from Booking.com
Situation: The client rented a car via Booking.com platform. Accidentally client lost his driver's licence during the flight Vilnius – Palermo. After the arrival in Palermo, [...]
AMAZON ACCOUNT TERMINATION
We constantly hear from our clients about Amazon account termination by error or without any legitimate reason. Sellers feel powerless when Amazon provides auto-reply messages [...]
CROSS BORDER CASES UNDER EUROPEAN SMALL CLAIM PROCEDURE AND EUROPEAN ORDER FOR PAYMENT
The European Order for Payment (EOP) Regulation applies only in the cross-border cases. Article 3 of the EOP Regulation defines such a case as one [...]
CAN I GET BACK THE DOMAIN TO WHICH I HAVE RIGHTS?
We will try to answer in this article to the question: can you get back the domain name with ending .eu (by cancelling, transferring or [...]
EUROPEAN SIMPLIFIED LEGAL PROCEDURES ARE RARELY USED
EuroClaim performed the research about the usage of European simplified legal procedures (European Small Claim Procedures and European Payment Orders) in three Baltic countries (Lithuania, [...]
EU COURTS CREATE UNEVEN CASE LAW ABOUT THE CONSUMER RIGHT OF WITHDRAWAL FROM DISTANCE CONTRACT
According to Article 9, paragraph (1) of Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights (the Consumer [...]